Say hello to improved efficiency, lower costs and happier customers
From automating repetitive tasks to providing accurate and instant responses to customer inquiries, AI Chatbots can work around the clock to deliver customer service and support effortlessly.
Whether it’s answering FAQs, troubleshooting, booking appointments, providing product recommendations or latest order status updates, AI Chatbots have got you covered. They will save countless hours of your employee time.
The result is plain simple. Your employee can be more productive and focus on more strategic and complex tasks that require human intervention.
Talk to our demo chatbot
To talk to our demo chatbot, and to find out how capable and helpful it is, you may either click onto the Chat Icon located on the lower right corner on this page to open a chat window, or through WhatsApp at +852 5260 3501. Ask some questions. See how it is doing its job.
For your quick reference, listed here below are some of the main features of the current release:
- The Knowledge Base we use to train the bot covers some general company information along with a rather comprehensive introduction to AI Chatbot.
- The bot is restricted to use the above training materials only. Essentially it will not search the web for information and answers.
- Auto Translation using GPT-4 is enabled. The bot will detect and respond in the user’s language automatically.
- Known issues about the translation: 1) For now the bot is using Simplified Chinese for the Chinese language in its translation, and 2) The bot is not able handle mixed use of language in a chat perfectly. It might drop in the middle of a conversation. These issues will be addressed in one of the future releases.
- AI Handling is intentionally left out in the middle of the conversation. Why do we do that? It’s a demo. You will see the bot doesn’t know how to do small talks when AI is not enabled.
- Questions that are not answered, lead contact information and user ratings will be captured and stored for review.
Chatbot Use Case
01. Customer Service
02. Promotional Offers
Informing users about ongoing promotions, discounts, and special offers via different Instant Messaging (IM) platforms.
03. Marketing
04. Pre-sales Support
05. e-Commerce
06. Social Integration
Engaging followers by instantly answering questions and providing information on social media platforms.
07. Feedbacks & Surveys
08. Customer Profile Updates
09. Entertainment
10. Health Care
Offering medical information, scheduling appointment, and doing preliminary symptom check.
On the other hand the internet is flooded with misinformation. Medical institutions and pharmaceutical companies need its own channel and voice to provide accurate information to their patients and customers.
11. AI Waiter/ Sales Assistant
12. Staff Onboarding
Creating an automated, more engaging and scalable onboarding experience that benefits both the new employees and HR teams.
13. AI Assistant for Employees
We can integrate AI Chatbots into an organization’s existing operation and communication systems. They will learn and eventually respond wittily to the specific needs of the staff.
They can automate routine tasks, send reminders, give staff instructions or help them to search, retrieve vital information and provide them with useful analytics quickly for decision making.
The Growing Popularity and Effectiveness
The effectiveness of business AI chatbots is backed by statistics. Let’s look at some early 2024 findings from Master of Code Global:
Websites, e-Commerce and mobile apps, crafted with intelligence, precision and creativity.
State-of-the-art Technology
Technologies are continuously evolving. It enables us to create more efficient, secure, and user-friendly software solutions.
From advanced automation and intelligent algorithms to seamless integration across platforms, at Wavyos Technologies, we are always strived to drive innovation and transform the way people interact with digital solutions.
